What format are the photos in?
All Ball Photographs photos are in JPG format for display purposes, but the prints are made by much larger formats for increased resolution.

Do you add photos on a regular basis?
Yes. We add photos as they are taken. Click on "Newest Photos" (hopefully this feature will work soon)  to see the latest photos that we have posted.  Unfortunatly we're not having success getting this one done.  That's why I'm a phtographer not a computer programmer.

Do you offer refunds?
Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.

Are there any restrictions on my use of the Ball Photographs photos that I download?
Yes. While Ball Photographs offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.

If I purchase a subscription are there any other fees I will encounter when downloading from the site?
At this time we are only offering printed images unless you make a special arrangement with us.

Is account sharing allowed?
If we do offer digital downloading in the future there will be no, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.

I bought a subscription, but it says I'm not activated, what do I do?
On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our yearly subscription and you are not able to access photos Ball Photographs using your details, send a support request.